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How Important Is Bed Layering in Hospitality?

23 October 2024

Providing a great night’s sleep is crucial to success in the accommodation industry. The bed is the centerpiece of the room, and proper bed layering not only enhances comfort but also supports operational efficiency and guest satisfaction. Here’s why:

Guest Satisfaction

Guests expect comfort, cleanliness, and a high-quality sleep experience. A well-layered bed helps meet these expectations, leaving a lasting positive impression. One poor night’s sleep can lead to negative reviews, while a comfortable, well-made bed creates memorable experiences that encourage repeat bookings and glowing referrals.

Housekeeping Efficiency

Standardizing your linen and soft bedding streamlines the process for your housekeeping team. Using consistent bedding types speeds up room turnovers, simplifies laundry, and ensures uniform presentation across all rooms. This reduces stress for your staff and makes it easier to maintain high standards.

Cost and Profitability

Proper bed layering enhances guest satisfaction while protecting your bedding, which extends its lifespan. Consistency leads to cost savings and improves linen longevity, especially when the correct par levels (in-use and spare stock) are maintained.

Best Practices for Bed Layering

For 4-5 star accommodations, these practical steps ensure optimal bed layering:

The Foundation
  • Bed Base: Choose a sturdy, plain upholstered bed base that doesn’t require a loose valance. Castor wheels at the head improve housekeeping efficiency, while rigid glides at the foot add strength. A frame with solid wooden slats provides stability and airflow around the mattress.
  • Fitted Valance: If the bed base fabric looks outdated, use a smart, fitted valance to create a uniform look across guest rooms.
  • Mattress: Hotel mattresses should offer medium-firm support with a soft touch. Pocket coil mattresses are ideal for minimizing partner disturbance, while Bonnell spring mattresses work well for budget or bunk beds.
The Layers
  • Bed Bug Protection: Use anti-bed bug encasements as the first layer to ensure mattress hygiene. These lightweight covers are machine-washable and provide low-cost protection against infestations.
  • Luxury Toppers: Add a 1,000gsm luxury topper as the next layer for maximum comfort. It’s a better alternative to energy-consuming electric blankets, offering both warmth and softness.
  • Protective Layers: Follow with a waterproof mattress protector to shield the topper and mattress from spills, and a quilted protector to absorb moisture and sweat.
  • Sheets: White polycotton sheets are ideal for their comfort, durability, and easy laundering. Use a flat or fitted bottom sheet, followed by a neatly tucked flat sheet for a clean, crisp finish.
  • Bedding: Choose a flat duvet or boxed-end quilt with hypoallergenic microfiber filling like DreamGreen for a clean, fresh look that reassures guests of the room’s hygiene.
Finishing Touches
  • Top Sheet: Add a crisp white or fine sateen stripe top sheet over the duvet, tucked in tightly with hospital corners for a polished look. A crease-free, triple-sheeted bed will impress even the most discerning guest.
  • Pillows: Arrange two pillows per sleeping position—one medium-loft 900gsm and one high-loft 1000gsm. Hypoallergenic microfiber is best, with feather pillows available on request. Always use pillow protectors to ensure hygiene and extend pillow life.
  • Bed Accessories: Decorative cushions, runners, or throw blankets can add personality. Stick to easy-to-maintain fabrics, ensuring the top of the bed is 80% white to convey a clean, freshly laundered appearance.

Conclusion

Beds are the cornerstone of your guests’ experience. By focusing on the three pillars of comfort, hygiene, and presentation, you’ll enhance guest satisfaction, reduce operational stress, and boost profitability. Attention to bed layering best practice ensures your guests enjoy the restful, luxurious sleep they expect, setting your property apart and driving business success.

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