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Hotel Housekeeping Best Practices – A Smarter Way to Clean

18 March 2022

Whether you’re turning over a guest room in Brisbane’s heat or managing sheets during school holidays in coastal NSW, the pressure is real. These hotel housekeeping best practices are designed to help Australian housekeepers like you save time, work safer, and deliver exceptional guest experiences.

1. Checklists & SOPs – Stay Consistent, Even on Crazy Days

Whether you’re prepping for a Saturday turnover or welcoming international guests, detailed SOPs and checklists help ensure no step is missed. They reduce errors, ease stress on new team members, and keep things running like clockwork – even when you’re understaffed.
Tip: Go digital using tools like Optii Keeper or simple Google Forms on your cart’s tablet. Save time. Fewer mistakes. Happy guests.

2. Ergonomics = Health & Speed

Hotels across Australia are moving away from domestic mops, short vacuums, and poorly fitted trolleys. Why? Because your body matters. The Fair Work Commission reminds us that injury prevention in hospitality is a shared responsibility.
Using ergonomic, commercial-grade tools means fewer strains, better speed, and less fatigue.

3. Tools & Tech That Elevate Efficiency

From Gold Coast resorts to Melbourne CBD hotels, leading properties are using real-time room tracking, digital comms between front desk and housekeeping, and QR-based fault reporting.
It’s not just for big chains anymore. Platforms like Optii or even a shared WhatsApp group can make a world of difference.

4. Clean Like a Pro – From the Ceiling Fan to the Floor Drain

In Australia’s varied climates, guest expectations don’t change: rooms must feel clean, crisp, and cared for.

  • Clean top to bottom to avoid dust resettling
  • Sanitize high-touch surfaces like remotes and switches daily
  • Give towels and bedding a refreshing spritz and starch, and use a lint roller to remove stray debris

These micro habits make your rooms feel guest-ready -and your work shine.

5. Look After Your Team (and Yourself)

From Cairns to Canberra, housekeepers are the heartbeat of a hotel. Support and recognition matter.

  • Recognize effort – a quick “thank you” or small perk can boost morale, reduce turnover, and elevate service consistency
  • Safety first – chemical storage, hazard reporting, and uniform standards protect both team and guest
  • Training matters – regular, role-targeted coaching keeps skills sharp and standards high

Your Smart-Breakdown-Guide: What Works, When

When It Happens What Works Best
School holiday changeovers Checklists, team rotation, quick fixes logged early
New trainee onboard Buddy them up, follow SOPs, celebrate small wins
High humidity days Aircon blast before entry, extra focus on damp-prone areas
Team short-staffed Prioritise touchpoints, simplify tucks, remove non-essentials

Want to Work Smarter, Not Harder?

Vendella helps Aussie housekeepers with fit-for-purpose tools and responsive service, without the runaround. No middleman, no delays, just smarter housekeeping gear that makes your day easier.
Want gear that keeps up with your team? Explore our fit-for-purpose housekeeping trolleys.

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