Like to be recognised & rewarded?

This full-time role has the overall responsibility for developing our business to deliver revenue, increase margin and grow our market share.

As Sales Account Manager you will build and maintain strong, enduring relationships with new and existing Vendella customers. You’ll be a trusted adviser and a loyal guide for these customers.

This role interacts heavily with our Sales Support team. You’ll be responsible for recording details of every customer interaction to ensure this team are well equipped to deliver in their work.

As part of the team this role engages with other duties reasonably required and contributes to the wider Vendella business.

This role actively works towards achieving the Vendella Mission and Vision and displays the company values in all activity.

A busy role with many moving parts, suited to someone who is comfortable with having ‘many balls in the air’!

This role covers everything from taking incoming calls and emails through to taking & processing orders from customers. Continuously ensuring the company CRM is tidy and updated with every customer interaction is crucial,

You’ll be working closely with our sales and dispatch team to get orders dispatched on time, helping customers to track freight, and liaising with Freight Companies to ensure consignments are delivered in a timely manner.

This outline is the tip of the iceberg so if you enjoy a busy, pivotal & satisfying role, this one is for you.

Job Purpose
– Effective management of all warehouse operations to ensure that excellent service levels are provided to all customers’ network.
– Carrying out all warehousing activities as such ensuring all compliance and regulatory requirements are met.

Specific duties and responsibilities
– Day to day running of inwards, storage and outwards transactions of our warehousing functions, ensuring quality and productivity standards are achieved.
– Monitor warehouse tools and equipment, identifying and, where necessary, initiate repair and maintenance requirements.
– Coach and facilitate training for all warehouse team members enabling them to develop to their full potential.
– Actively maintain Health and Safety and Biosecurity standards. Ensure all reporting regarding safety hazards, accidents and incidents are complete and up to date.
– Unloading and receipt of all inwards goods and reconciling against documentation.
– Storage of all products to provide most efficient use of space, ease of access to product and logical placement to allow others to easily.
– Collation and packing of all label products and consumables for despatch to customers, ensuring accuracy of picking and packing is maintained.
– Maintain inventory layout in warehouse to ensure correct stock rotation and safe, efficient access to product and ease of stock take.
– Accurately complete all administration concerning freight documentation.
– Ensure the work environment is kept in a clean and tidy condition compliant with good work practices.
– Report to the manager any problems or concerns that may impair your performance or affect the smooth and efficient operation or reputation of Vendella or any of its customers.

Skills, experience and education
– 1-2 years previous Team Leader/Leading Hand experience.
– Full AU driver licence.
– Forklift license (Reach and Counterbalance).
– Physically fit as regular lifting of heavy items is required.