case study

Rydges North Sydney

1 October 2024

Property Name: Rydges North Sydney

Accommodation Type: Hotel

Location: Sydney, Australia

Number of Rooms: 168 guest rooms

Product Supplied: DreamGreen ‘Bliss’ Pillow – King Lodge – 1400g, DreamGreen ‘Bliss’ Pillow – 1000g, DreamGreen ‘Dream’ Pillow – 900g, DreamGreen Duo Plus Pillow Protector, DreamGreen 340gsm Duvet Inner – Split & Zip, DreamGreen 270gsm Snug Quilt, DreamGreen Duo Plus Mattress Protector – Waterproof

Mitch McLachlan’s Testimonial.

Don’t just take our word for it….

Hear from Mitch McLachlan and how Vendella assisted them with their recent refurbishment and help divert nearly 30,000 plastic bottles from landfill through the DreamGreen initiative!

With the DreamGreen initiative, our overall sustainability project, we were able to
recycle 30,000 bottles. This met key metrics for one, our guest experience,
two, our sustainability and innovation, and the third would be solidifying
ourselves as a sustainability supporting hotel.

MITCH MCLACHLAN | GENERAL MANAGER, RYDGES NORTH SYDNEY

Service.

Vendella were able stagger and hold deliveries to assist Rydges North Sydney as they refurbished each floor of the hotel.

Savings.

Competitive pricing that isn’t at the sacrifice of comfort and sustainability.

Sustainability.

By purchasing DreamGreen products, Rydges North Sydney has recycled over 30,000 plastic bottles.

Service.

Vendella were able stagger and hold deliveries to assist Rydges North Sydney as they refurbished each floor of the hotel.

Savings.

Competitive pricing that isn’t at the sacrifice of comfort and sustainability.

Sustainability.

By purchasing DreamGreen products, Rydges North Sydney has recycled over 30,000 plastic bottles.

The Property


Rydges North Sydney offers a modern blend of comfort and convenience, with 168 guest rooms designed to cater to a wide range of travelers. From cozy queen and king rooms to expansive one and two-bedroom suites, the hotel accommodates everyone from solo travelers to families. A standout feature is the availability of two-bedroom apartments with bunk beds, providing an extra layer of flexibility for families or groups seeking an affordable yet comfortable stay. With the recent completion of a multi-million-dollar refurbishment, Rydges North Sydney has undergone a remarkable transformation, emerging as a sleek and contemporary hotel. Formerly known as The Miller Hotel, its ownership remains committed to innovative enhancements that elevate the guest experience, ensuring that the property remains at the forefront of North Sydney’s competitive hotel market.

Situated in the heart of North Sydney, Rydges North Sydney offers guests an unparalleled location with easy access to the bustling Sydney CBD, just five minutes away via the new Victoria Cross Metro Station, located just 50 meters from the hotel. Guests are within walking distance of Sydney Harbour, offering a serene escape from the city’s energetic pace. The area surrounding the hotel is lively and inviting, with an abundance of cafes, restaurants, and bars nearby. Whether staying for business or leisure, guests can easily explore Sydney’s attractions thanks to the hotel’s proximity to various public transport options, including trains, buses, and ferries.

The Partnership

Rydges North Sydney recently completed a multi-million-dollar refurbishment of what was formerly The Miller Hotel. Driven by a vision to enhance guest experiences and strengthen the hotel’s position as a leader in the North Sydney market, the owners wanted to offer a unique and elegant stay. During the planning phase, Marty from Vendella met with Simon Chadbourne, one of Rydges’ Area General Managers in Sydney, to discuss how Vendella’s products could be integrated into the project.

Vendella’s diverse portfolio, including pillows, split bedding, quilts, and mattress toppers, aligned perfectly with Rydges North Sydney’s varied room offerings, from bunk beds to large king beds. After a successful on-site meeting at the property, samples were provided to the previous General Manager, Jono, who then collaborated with the hotel’s owners to finalize the selection. Following approval, Vendella’s products became integral to the refurbishment, with the contract signed and preparations underway. Even when unexpected delays occurred, the Vendella team were able to provide exceptional service by storing the products free of charge in their warehouses until the hotel was ready to proceed. This helped the Rydges team ensure a smooth transition as the upgraded rooms were brought back online.

Mitch spoke of the service; “Marty, Celine, the team have been very accommodating, very attentive. If there’s any other problems or issues, we can pick up the phone and get a response right away. And the ability to get their product to the hotel is timely and efficient. So big thank you.”

In addition to quality and comfort, Rydges North Sydney were impressed with the sustainability aspect of the DreamGreen products.

“Vendella and the DreamGreen initiative stood out to us from once we saw Marty and the team’s product of how they actually transitioned the plastic bottles, into the fabrication of the bedding and the pillows. We saw that opportunity because it could enhance our guests’ experience without sacrificing on their overall experience of the hotel, their bedding and sleep at night, but also how that sustainability improved the overall product could drive us forward in a leading market.”

To date Rydges North Sydney have recycled over 30,000 plastic bottles, diverting them from oceans and landfill. This has helped them to meet key metrics in guest comfort, innovation and sustainability,

Want to know more about the newly refurbished Rydges North Sydney? Visit them here.

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